Lead Cloud Systems Engineer Full Time

The Lead Cloud Systems Engineer is responsible for supporting, managing and overseeing the day-to-day operations of our cloud and infrastructure environment consisting of servers, storage, backups, enterprise software and virtualized infrastructure within our datacenter, cloud deployments and remote office locations. The person in this role must reside in the Metropolitan Chicago area in Illinois or Wisconsin and be willing to travel into the Milwaukee, Wisconsin office on a periodic basis.

RESPONSIBILITY LEVEL:
Implements organization’s goals, may provide input into strategic goals for the IT infrastructure environment. Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs. Has familiarity with the IT budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months – 2 years.
The Cloud Systems Engineer will support, manage and oversee the day-to-day operations of our cloud and infrastructure environment consisting of servers, storage, backups, enterprise software and virtualized infrastructure within our datacenter, cloud deployments and remote office locations. The Cloud System Engineer troubleshoots a wide array of complex system issues to ensure the security and integrity of our systems and data while meeting industry best practices. The Cloud System Engineer also accepts ownership for various projects and implements initiative and assists in the design and planning of cloud and infrastructure projects, while providing tier two/three support for other engineers and support team members.

PRINCIPAL DUTIES:

1. Leading and Developing Talent: May partner with coworkers to advance their development.
2. Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
3. Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.
4. Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.
5. Community Engagement: Champions Goodwill’s community engagement initiatives. Aware of Goodwill’s community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.
6. Plan, and implement server infrastructure and cloud technology stack
7. Coordinate technical reviews with vendors and engineering staff in performing system modeling, capacity planning, system performance, manageability and scalability
8. Translates business requirements into code and documentation while managing the life-cycle and communication for assigned projects.
9. Responsible for ensuring cloud security, cloud monitoring, and disaster recovery of cloud deployments.
10. Plans, prioritizes, and manages projects; prioritizes tasks to ensure that the team’s overall resources are used effectively and that project deadlines are met.
11. Conducts performance tuning, problem resolution, storage administration, security administration, capacity planning, policy administration, change management, disaster recovery, backups, and systems analysis.
12. Troubleshoots Active Directory (AD) and Azure Active Directory (AAD)
13. Test and deploy Windows Updates and remediation efforts
14. Stays informed of emerging cloud technologies and evaluates the value to the organization’s operations.
15. Maintain and standardize firmware deployments for all infrastructure hardware
16. Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
17. Design, implement and maintain IAAS, PAAS and SAAS solutions.
18. Act as Tier 3 or 4 Support, including On-Call responsibilities.
19. Responsible for all other duties as assigned.

REQUIREMENTS:

1. Bachelor’s Degree or experience equivalency, and a minimum of 4 years’ experience.
2. Strong knowledge of or certification in AWS, GCP or Azure preferred
3. Strong in-depth knowledge of system, network and data center operations
4. Ability to manage projects and other team member responsibilities in a project
5. Experience with estimating Azure and AWS usage costs and identifying operational cost control mechanisms
6. Thorough understanding of system and infrastructure management in the Azure Cloud environment (Windows servers, firewalls, load balancers, hypervisors, storage, monitoring, security, etc.)
7. Experience with programming and scripting languages: Powershell, Python
8. Knowledgeable in System Monitoring and Remediation using tools
9. Experience with orchestration tools a plus

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with a customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations by adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
6. Ensures Accountability: Takes responsibility and ownership for successes and failures in their own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Remain stationary for extended periods of time, repetitive use of hands, vision required to develop the network, voice architecture, design, and implementation.

(SEW)

Alternatively, you can view other roles for reentry opportunities at https://reentrycareers.com/

Tagged as: Freelance