Licensing Permit Agent Full Time

The person in this position will ensure that license plates, renewals and permits are obtained in a timely manner for customers. Obtain all necessary documents to enable the purchase of license plates/renewals.

Necessary documents include applications, registrations, bills of sale/lease agreements and other documents required by the current transaction and jurisdiction.

Job description:

• Monitor and maintain all licensing accounts, both intra (ON) and under the International Registration Plan (IRP);
• Inform all customers 30 to 45 days prior to upcoming renewals along with renewal documents of requirements;
• Assure accurate and timely filing of all daily supplements and renewals;
• Maintain catalog for filing of all IRP accounts and Intra plate registration on both Permit Management System (PMS) and Fuel Tax System (FTS) as required;
• Ensure all IRP plates are updated as required on both PMS and FTS system;
• Process of IRP mileage renewal for correct and required mileage renewal period (July to June);
• Assist in Temp and Annual Permits as needed;
• Perform special projects as needed;
• Extended hours may be required during monthly peak periods or as workload demands;
• Communicate necessary requirements to customers as needed;
• Answer and resolve customer questions in a professional and timely manner;
• Answer and or direct all customer inquires to appropriate department;
• Customer Service;
• Follow up on inquires by customer.

Prerequisites, Skills and Education:

• High school diploma – Post Secondary beneficial
• Broad base knowledge of legalization area, specifically motor vehicle licensing requirements
• Ability to work I a production environment
• Self motivated
• Good interpersonal skills
• Exceptional organizational skills
• Good analytical skills
• Exceptional dependability
• Exceptional communication skills both written and oral
• Exceptional customer service skills
• Experience with Microsoft Windows, word, excel, outlook

*Only successful candidates will be contacted*.

Harris is an Equal Opportunity Employer and members of the following targeted groups are encouraged to apply: women, persons with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.

The Harris Talent Acquisition team does not use text messages to contact candidates or solicit confidential information. We encourage all candidates to apply for advertised positions. They will be contacted either by a Harris manager or by a member of the Talent Acquisition team for an interview, once the required criteria have been met.

Alternatively, you can view other roles for reentry opportunities at https://reentrycareers.com/