Office Services Administrator (Administration) – Contract Full Time

COMPANY OVERVIEW:
The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.

We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.

No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.

POSITION OVERVIEW: 

Reporting to the Supervisor of Office Services, this individual is a member of the team responsible for providing various services to The Globe and Mail staff such as daily incoming and outgoing mailing, process promotional/mass mailing, printing/photocopying including booklet production, editing/updating/creating forms and templates, maintaining office supplies including paper, toner, company stationery, courier management, backup for reception, support building maintenance and administrative work includes invoice processing and coordinating WSIB/COI program. This is for an existing vacancy, and this position is a on-site role based in Toronto.

KEY RESPONSIBILITIES:

• Receive/sort and distribute mail and courier packages to appropriate individuals/groups including logging incoming packages and notifying recipients in the organization.
• Daily outgoing mail process including subscription invoices and cheque mailing.
• Dispatch courier packages to contracted courier companies to coordinate remote courier arrangements.
• Organize and manage large volumes of mail out (including data clean up and mail merging), meet deadlines and ensure quality of work is maintained.
• Process company promos by compiling and producing/mailing subscription gift cards or thank you cards.
• Process ROB/Style magazines mailing including special courier out/mail out on a project basis
• Process and produce business card orders and create and/or produce various types of printing products.
• Process invoices, maintain office supplies.
• Coordinate the WSIB/COI program.
• Support peers in Office Services, Reception, and Building Maintenance as required.
• Other duties as required.

QUALIFICATIONS:

• Ability to work in a team environment.
• Excellent customer service skills.
• Demonstrates strong time management and accountability.
• Strong analytical and problem solving skills.
• Strong organizational and multi-tasking skills.
• Ability to work under pressure.
• Proficiency in MS Office and experience with graphic design programs (Adobe Illustrator).
• Familiarity with invoicing and AP procedures.
• Lift items weighing up to 22.7 kgs (50 lbs).
• Regular in-office availability from Monday to Friday.

SALARY: The base salary for this role ranges from $46,400 to $58,000 per year. Placement within this range depends on a candidate’s level of experience, technical skills, and alignment with the role’s requirements. Candidates who have been identified as meeting the role’s requirements can expect to be near the midpoint of this range, while the upper end is reserved for those with specialized expertise or a strong track record of success in comparable roles. 

WHY CHOOSE THE GLOBE:
The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.

As Canada’s most respected media brand, The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.

WE OFFER:

• Competitive compensation to ensure we hire, retain and reward team members
• Flexible work arrangements 
• Competitive health and dental benefits
• Defined Benefit pension plan
• On-site chiropractor and registered massage therapist
• Employee and family assistance program
• Free digital subscription to globeandmail.com and 40% off other Globe products

SUPPORTING YOUR GROWTH:  

• We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
• There are lateral and upward advancement opportunities for rewarding and developing careers.
• We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
• We support continuing education and provide both internal and external opportunities for training and development.

AI DISCLOSURE: No artificial intelligence tools are used to screen, assess, or select applicants for this position. All hiring decisions are made by human reviewers. We ask candidates to engage authentically in interviews; AI may support preparation but should not be used during interviews or replace your own responses.

THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE  

The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.          

The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.