As a Project Manager, this professional will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.
They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements. They will possess excellent communication skills and proven problem-solving skills.
Demonstrate outstanding project control, ensuring that project plans/schedules, project budgets, and scope control all exceed expectations.
Effective project management provided through, impact analysis, leading project scope negotiations, managing expectations of evolving project requirements
Identify, analyze and assess business opportunities, processes, and workflows for PMO process improvements
Project Delivery & Critical Issue Resolution
Adhere to the schedule of work for all phases (& refine as a project journey progresses) of the project including start-up and post-implementation follow-up.
Be knowledgeable on project deliverables and contractual documentation to ensure obligations and expectations are met.
Prioritize project needs based on tasks outstanding, obstacles or barriers, budgets, resources and deadlines.
Coordinate resolution of project issues and/or delays to reduce the impact on the project and ensure timely implementation.
Additional learning opportunities as the project evolves.
Client Management & Leadership
Responsible for all aspects of the project delivery, including managing the scope of the project and changes to the project deliverables, while ensuring client satisfaction and organizational profitability.
Regular communication of project updates, critical issues, implications, and progress to our clients and our leadership team.
What we are looking for:
Ability to manage multiple projects concurrently
Strong communication skills
Ability to develop strong working relationships with internal and external stakeholders
Ability to firmly manage scope, schedule and budget