SWF Airport Customer Experience Specialist On-Call Full Time

General information

Job Title

SWF Airport Customer Experience Specialist On-Call

Date

Sunday, January 21, 2024

State

New York

Base Pay Rate:

$ 19.00

City

Newburgh

Full/Part Time

Part Time

Part Time Days

Days of the week Shift Shift Start Time Thursday, Friday, Saturday, Sunday A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Responsibilities for ACES

• Provide a variety of information to customers/travelers, provide direction, resolve problems and/or complaints and assist as needed

• Handle customer concerns and questions in a timely and efficient manner

• Provide answers to all general inquiries from customers and other airport visitors

• Support the airport in managing short-term (flight cancellations, terminal changes, etc.) and long-term (airport development projects) changes

• Be a positive, pleasant, and engaging representative of the Port Authority of NY/NJ and the Stewart Airport community

Qualifications for ACES

• Must be at least 18 years of age

• High School diploma or GED.

• Customer Service experience is a requirement, airport experience a plus

• Bi-lingual a plus, but not required

• Must have a professional appearance

• Able to stand on your feet for up to 8hrs

• Able to lift and/or move items up to 75 lbs.

• Must be able to climb, bend and kneel

• Must be able to use your fingers/hands to use a keyboard or tablet

• Must be able to work outdoors for extended period of time.

• Must be able to work a minimum of 3 days in total. Must have availability to work most shifts which are scheduled Thursday thru Sunday.

• Must be fully vaccinated against COVID-19.

• Business attire is required for interview/job fair attendance.

ERMC is an equal opportunity employer

Alternatively, you can view other roles for reentry opportunities at https://reentrycareers.com/

Tagged as: Freelance